As the owners and operators of PennyLane Pet Cremation Services, Inc. we are able to guarantee the cremated remains that are returned to your hospital are those of the pet that was released into our care.

Our tracking systems consist of:

• Paw tags – GREEN tag represents a private cremations with cremated remains returned to your hospital - WHITE tag represents a group cremation with cremated remains scattered at our facility – RED tag represents a hold. All tags are secured to the pet with a zip tie.
• Stainless steel numerical disc – All private cremations are assigned a disc with our crematory name and a cremation number. This disc follows the pet through the process and is returned with the cremated remains to the family.
• Tracking logs – All pets are signed out of your hospital on a tracking log so that we have a paper trail of the pets we remove and return to you. There is a paper I.D. tag placed inside the urn with the numerical disc.
• Temporary urn – All pets are returned to your hospital in a wooden temporary urn with the pets name and information burned into the bottom of the urn.  The urns are custom sized to the pet being returned. These urns are biodegradable for families that want to scatter the cremated remains and dispose of the urn.

Removal schedule:

•  We normally make removals and return cremated remains every Monday and Friday if you have a freezer and holding ability.
• If you do not have the ability to hold pets for removal we can arrange to make removals as you need. It is helpful if we have access to you facility after hours via a key or a door code.
• We personally make removals and return the urns to your hospital.
• We offer to your clients the option of scheduling a witness cremation and / or visiting our crematory if that would make them feel more comfortable with the process. 
• We also welcome and encourage your hospital team to visit our crematory