We 100% guarantee the private cremation ashes you receive back are your pet's ashes. When we receive your pet, he/she is immediately logged into our intake log. We keep a separate cremation log in which we enter each pet when the cremation occurs. Each private pet is assigned a cremation number and a metal disc follows your pet thru the cremation process, never leaving your pet. It is returned to you in the wooden urn when we return your pet to you. Basically, Chuck has taken every legal step required in the human cremation process, and brought it to our pet business.